Privacy Policy

Introduction

Derbyville Decks ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We may collect the following types of information:

• Personal Identifiers: Name, email address, phone number, and home address
• Project Information: Details about your deck or home improvement needs
• Usage Data: How you interact with our website, including pages visited and time spent
• Communication Records: Messages, emails, or phone call logs with our team

How We Use Your Information

Your information helps us serve you better. We use it to:

• Provide accurate estimates and project quotes
• Schedule consultations and site visits
• Communicate about project timelines and updates
• Improve our services and website experience
• Send promotional offers and company news (with your consent)
• Comply with legal obligations and resolve disputes

Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Contractors, suppliers, and partners who help us complete your project
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third parties are required to maintain the confidentiality of your information.

Data Security

We implement industry-standard security measures to protect your personal information. This includes encrypted data transmission, secure servers, and restricted access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal exceptions)
• Opt-out of marketing communications
• Withdraw consent for data processing

To exercise these rights, contact us at privacy@derbyvilledecks.com or call us at (203) 828-0600.

Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us understand site usage, remember your preferences, and improve functionality. You can control cookie settings through your browser preferences. Disabling cookies may affect certain website features.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy regularly to stay informed about how we protect your information.